Identify and implement strategies for becoming a better listener.
Identify and implement strategies for becoming a better listener.
Identify and implement strategies for becoming a better listener.
Identify and implement strategies for becoming a better listener.
Review: Overcome barriers to effective listening by becoming an active listener. “Listen” with your eyes as well as your ears to accurately interpret nonverbal messages and adapt to the speaker’s delivery. Understand your listening style. Listen mindfully, monitoring your emotional reactions to messages, and avoid jumping to conclusions. Identify your listening goal and listen for major ideas. Re-sort, restate, and repeat key messages. Be an ethical listener who communicates expectations and feedback. Remain sensitive to and tolerant of differences between you and the speaker.
Define each term in full from our textbook.
listening styles
relational-oriented listene
analytical listener
critical listener
Apply: During her lectures, one of your professors does nothing but read in a monotone from old notes. What strategies can you use to increase your listening effectiveness in this challenging situation?
Assess: Two Web sites offer many classic and contemporary speeches on which you can practice the listening and analysis skills we’ve emphasized in this chapter. Use these questions to help you describe and analyze what you hear. As you listen to or read speeches, try to identify specific ways in which they try to gain your trust. In what ways were they successful? In what ways were they not?
Famous Speeches in History Archives: www.history.com/speechesAmerican Rhetoric: www.americanrhetoric.com
Answer preview to identify and implement strategies for becoming a better listener.
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